When trying to decide which limo hire company to use, there are a number of simple things to consider that will give you an idea of the kind of company that you are dealing with and if you want to use them. Every limousine hire companys different. Some might pride themselves on having the best customer service whilst another might focus on the standard of the cars that they use. If you look though, it is possible however to find companies which do both.
How your initial enquiry is handled is usually a good way to get an idea of the business’s attitude to customer care. This includes looking at how fast your query was answered, if they took the time to listen to all of your requirements and how professional they came across as. If you make an enquiry online you can take note of how the email or online form was answered; how quickly, the standard and format of the email itself, how professionally the email was set out and the information the reply contained. Was it in a standard format, was the quote broken down? Did they give you a price for different services? Was the quote personal to what you requested or just a general price list? If the email was personal to you, it shows a more detailed approach and you may well get a more professional experience.
If you are comparing limo hire business’s on the internet, look at their website for an idea of how professional the site looks. Is there an address and proper business email address? This can give you an idea of the company’s credibility; things like a PO Box or only a mobile number shows that this may not be a full time business that they are truly invested in and you may get an amateur with a car turn up. Also try to decide if the picture on the site are just generic pictures or if they are of the actual limos they use. It is reasonable for them to show you the exact vehicle you intend to hire.
Essentially, what you should look for in a limousine hire company should be professionalism, quality and credibility. If you look for a professional website with current photos, full contact details and great customer service it would be hard to go wrong.